Data Controller

Salma Sanji 

Collected Personal Data

Name, Address, Phone number, email

Purpose of collecting data

At Little Jar Jewellery, we collect customer data for various purposes that help us enhance your shopping experience and ensure the efficient operation of our business. The primary reasons we collect data include:

1. Processing Orders and Transactions

We collect personal information such as your name, address, email, and payment details to process and fulfill your orders, provide shipping updates, and manage returns or refunds. This ensures a smooth and efficient transaction process.

2. Personalizing Your Shopping Experience

We use the data to understand your preferences, track your purchase history, and offer personalized product recommendations. This allows us to present you with items and offers that are more relevant to your tastes.

3. Customer Service and Support

Collecting your contact details enables us to provide prompt customer service and support, address any concerns or complaints, and respond to your inquiries regarding our products or services.

4. Marketing and Promotions

We may use your data to inform you about exclusive promotions, new product launches, or special events. This communication may occur through email newsletters, text messages, or targeted online advertisements, depending on the preferences you have shared with us.

5. Loyalty Programs and Rewards

If you participate in a loyalty or rewards program, we collect data to track your purchases and provide you with the benefits or rewards you're entitled to. This also allows us to notify you about your points balance or available offers.

6. Website Improvement and Analytics

By collecting data such as browsing behavior, search history, and product interactions on our website, we can analyze patterns to improve the functionality, design, and content of our website. This helps us enhance user experience and make your shopping journey smoother.

7. Fraud Prevention and Security

We collect data to monitor for suspicious activity and ensure the security of your personal and payment information. This helps protect both you and our business from fraud, identity theft, or other security threats.

8. Legal and Regulatory Compliance

We may collect and retain certain data to comply with applicable UK laws and regulations, including tax obligations, consumer rights, and data protection regulations such as the General Data Protection Regulation (GDPR).

9. Product Feedback and Surveys

From time to time, we may ask for your opinions through surveys, product reviews, or feedback forms. Collecting this data helps us understand customer satisfaction and make informed decisions about new designs, products, or services.

All data collection is conducted in accordance with our Privacy Policy and applicable data protection laws, ensuring your personal information is handled with care and confidentiality.